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Our Price Promise

We monitor our competitors' prices on a daily basis to ensure we offer our customers the best possible prices. We do this by analysing online retailers directly and where they appear via Google Shopping and price comparison websites.

In the unlikely event that you do find a product at a lower price through a UK based online retailer, we will refund 100% of the difference up to 30 days after your purchase.

In the unlikely event you need to take us up on our Price Promise, simply email [email protected] with the following details:

  • Name and Telephone Number
  • Order Number
  • Product code of the item you found cheaper
  • The website address of the product page on the competitor's website where the item is cheaper.
Please Note: This only applies to original (OEM) products and not any Own Brand or compatible alternatives.

Terms & Conditions

  1. The product offered by another online retailer must be exactly the same brand, model and specification that we are selling. Compatible ink and toner products are excluded.
  2. Only applies to products that are in stock available for delivery, sold online in the UK and have VAT included.
  3. Excludes items which are offered as part of; a clearance, special promotion or discount, including through a retailer specific voucher or volume purchase.
  4. The cost of the product + delivery from another online retailer must be cheaper than our product + delivery price to qualify.
  5. Excludes products where pricing has been specifically discounted through customer specific cookies. The price must be viewable when navigating directly to the retailer's website.
  6. Excludes products that are sold on marketplaces such as Amazon and eBay.

What Our Customers Say...